Shopping guide

Step 1

Select products

Select the products you need on domestic e-commerce websites, and then copy the purchase link to the PantherBuy platform


Or enter the desired product name in the search box of the PantherBuy platform, and select the product from the recommended Taobao, JD.com, etc.


Tips
  • Supports purchasing from major Chinese e-commerce platforms such as Taobao, JD.com, and Tmall
Step 2

Place an order

Choose the size, color, version, quantity, etc. of the product, add it to the shopping cart and submit the order


Or fill in the product information through international forwarding and submit the order directly to the PantherBuy platform; after logging in as a member, go to ‘Member Center’ → ‘International Forwarding’ → ‘Warehouse Address’ to obtain the forwarding address (this address information is the delivery address information you filled in when placing an order on e-commerce platforms such as Taobao and JD.com), then submit the order, click Submit, fill in the product information you purchased on the PantherBuy platform and submit it!



Tips
  • 1. International logistics has mailing restrictions on some products. Please pay attention to the restrictions and risk information and make prudent decisions.
  • 2. There is a minimum purchase quantity limit for 1688 products. Please pay attention to the merchant's minimum order quantity when purchasing.
Step 3

Pay the product fee

Select the purchased product and pay the product fee


Tips
  • Support multiple currencies and payment methods
Step 4

PantherBuy Purchasing

The buyer will contact the seller to order the goods for you

After you pay for the goods, the order request will be pushed to the PantherBuy platform procurement request.


Step 5

PantherBuy inspects and puts the goods into storage

Receive and inspect the goods, verify the weight and volume of the package

After storage, you can select the package information you want to send overseas and submit the waybill; or continue to purchase goods and submit them together for shipment overseas!


Tips
  • When receiving the goods into the warehouse, we will conduct strict and professional inspection and take photos of the actual goods for your review. If there are any problems, we will promptly feedback you and help solve them
Step 6

Submit the waybill

Select the parcel that has arrived in the warehouse in My Orders and submit the waybill for shipment abroad, or wait for all the parcels to be shipped to arrive and submit the waybill at the same time


Tips
  • Some products are subject to postal restrictions and cannot be delivered via all logistics routes. PantherBuy will screen out the available delivery methods for you and you can choose from them
Step 7

Select an address and pay for shipping

Fill in the overseas recipient information according to your actual needs, select the route you think is appropriate, and pay for the order shipping.


Step 8

Shipment from PantherBuy warehouse

Combined packaging, weighing, reinforcement, and photo-taking for shipment


Tips
  • During the international package delivery process, there is a small probability of unexpected situations, such as time delay, taxation, damage, confiscation, loss, etc. PantherBuy cannot control and avoid the service quality and unexpected situations of third-party logistics providers and customs of various countries. However, in line with the service concept of putting users first, PantherBuy will inform and remind you in advance according to the situation of each route and country and assist you in handling problems when they occur.
Step 9

Wait for receipt & sign for

You can check the international logistics track information in My Waybill in the Member Center


Tips
  • You will get points after signing for the goods. Points can be used to upgrade membership level and exchange for coupons!
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