Purchasing Service Disclaimer

PantherBuy is committed to eliminating the worries of international online shopping for you. To ensure that your goods can be received smoothly, we will have corresponding handling standards for the received goods. There may be illegal business phenomena on e-commerce platforms such as Taobao, so please shop with caution. The following special circumstances will be deemed that you have agreed and are ready for subsequent operations. If you have any questions when submitting an order, please contact customer service.

1. Sensitive products

Contains sensitive items such as essential oils, care solutions, lubricants, batteries, glue, etc. In order to ensure your receipt, we will help you take them out.

2. Customs policy

Items containing counterfeit brands, large amounts of liquids or powders, electrical products, etc. may be restricted by customs policies. There are certain risks in sending such items. If the consequences caused by the above risks, PantherBuy does not bear customs clearance and related legal responsibilities.

3. Unable to conduct professional inspection.

If you purchase electrical appliances, brand and limited brand products, tickets, cards, etc., we cannot conduct professional inspections on the products (i.e. quality, authenticity, integrity, etc.). The inspectors can only check whether the appearance of the products is intact and whether the accessories are complete, but they cannot turn on the machine to check the quality of the products.

4. Fragile items

Containing ceramic and glass products, irregular shaped items (wipers, automatic windshields, etc.), the items may be worn and damaged during transportation, please purchase with caution. We guarantee that the items are intact before delivery, but if such items are damaged during transportation and the logistics has classified them as fragile items, you need to bear the losses caused by this.

5. Customized products

If the order you submit is a customized product, we recommend that you negotiate directly with the seller to meet your requirements. After the negotiation is successful, you need to provide us with the quantity, information or Wangwang traces of chatting with the seller. We cannot conduct professional inspections on these products, so you need to bear the losses caused by this.

6. Deposit orders

According to Taobao seller regulations, once a deposit order is placed, it cannot be cancelled. At the same time, you need to follow up on the information released by the seller and settle the outstanding balance before delivery. If the outstanding balance cannot be settled within the specified time, the deposit will not be refunded.

7. Sellers with bad credit

It is recommended that you choose a reputable store with more than three hearts and have paid Taobao guarantee. If the seller has low credit and no payment guarantee, there may be false shipments, no shipments, no after-sales service, no rights protection and other troublesome situations. You need to bear the losses caused by the above risks.

If your order has the above risks, we will confirm that you have read and accepted the above terms, please be sure to read them carefully. The final right of interpretation belongs to PantherBuy.
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